RANDY ELROD

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The Secret of Making People Like You

Why is it that some people seem to exude charisma or presence which captivates and influences those around them, while others have the opposite effect?

Can Charisma be learned and developed? The answer is a most definite yes. However, it cannot be faked.

Charisma is simply the ability to help people feel intimate in a non-intimate space.

First, we need to understand Presence. Presence is defined as the ability to project a sense of ease, confidence, and self-assurance. It accompanies all those who are charismatic. They are “comfortable in their own skin.”

Researchers have observed that those with an infectious personality unintentionally cause others to copy their body language and facial expressions.

Police Officers and our military are taught “command presence.” Command presence is essentially presenting YOURSELF as someone in authority, trusted and respected.

This is partially done through the message conveyed by how you LOOK, how you CARRY YOURSELF, how you ACT, and how you SPEAK.

But true Charisma does away with having to BE authoritative. You simply have to offer people the gift of your presence.

Second, we need to understand the difference between large-group and small-group Charisma.

Many people who have large group charisma have no small group charisma whatsoever.

They are not comfortable with small groups, so they gravitate to one person or one corner of the room.

However, when you are in the presence of a small-group charismatic person, you always feel as if you were better having been in their presence than before the encounter. You almost always leave with something of value.

It may be simply the gift of their presence, their attention, their listening, or their concern—but you always feel richer.

Here are three ways to practice Charisma.

A.) Pay attention to your Emotional State: Charisma is, in part, the result of controlling which emotional state you go into. Practice being genuinely optimistic and genuinely curious.

B.) Focus: The only way you can be charismatic is by paying attention to other people. When you are with other people, what are you focusing on? Are you thinking of what you will say to them? If so, you’re blocking your charisma. Don’t focus inward, rather pay attention to the person in front of you.

C.) Listen: Just because we have ears and can hear doesn’t mean we know how to listen. How do you listen? Do you listen to be able to one up the story? Do you listen to learn about that person’s connections? Do you listen to learn how you can impress that person with your knowledge? When you listen like that, you damage your chance to be charismatic because you look selfish.

Instead, listen with affection and empathy. Assume you truly like that person. Listen as though you sincerely care what happens in that person’s life. Listen to listen, not to fix or solve.

So, the key thought is being present to others.

Question: Who comes to mind when you think of a charismatic person? Why?

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31 responses to “The Secret of Making People Like You”

  1. Jason Avatar
    Jason

    Great post. But what if I genuinely don’t care about what a person is saying? What then? what separates the charismatic from the inauthentic person? How do you exude charisma and be authentic in a situation like that?

  2. Chuck Harris Avatar

    Ah Focus and Listen! I remember you talking about that. i am still learning to bite my tongue and not say, “well you think that’s good, listen to this” have a hard time not telling my “better” story. fact is my story isn’t better, it’s just i want someone to think more of me. i’m learning that listening is the better thing. truly listening and not formulating my “brilliant” answer. thanks for another humbling post.

  3. Theron Mathis Avatar

    Randy,

    Thanks for this. The other aspect that seems to have helped me is to work on warm eye contact. Sometimes this can be uncomfortable, but as I have worked on it, it has become easier and easier and I can tell I get a much better response from people.

    1. Randy Avatar

      @Theron Mathis, Thanks, Theron. This is a fine line and certainly eye contact indicates a listening spirit.

  4. Bill Todd Avatar

    Jan, you have an important story to share. And the gifts to do it well. All in time.

  5. Bill Todd Avatar

    Jan, You have an important story to tell. And gifts to share. All in time.

  6. Lesa Melchor Avatar

    Randy – this is an excellent blog post. The essence of charisma is found in caring for others. Amazing concept! :) Also – love the laundry list of heart motives; that’s keepin’ it real!

    Your blog just went all around the Churchill Mortgage and Dave Ramsey Office! Hope you don’t mind!

    You nailed this one!

    1. Randy Avatar

      @Lesa Melchor, Ha!!! Lesa, that is great!! As the great theologian Don Henley says, “It’s the ripple effect I’m hoping for.” :)

    2. Lesa Melchor Avatar

      @Lesa Melchor, Wow, I’ve gotten emails from co-workers and was even stopped in the break room with comments like, “lese, that was a great post – very helpful in dealing with customers and business development. Who’s blog did that come from?”

      “umm, well let me tell ya……what happened was…umm, I went on a cruise and there was this guy ……”

      Those of us in sales/marketing and business development are always looking for great ideas that produce effective communication between a customer and their need. More posts in this area will definately get a ripple effect around this office! :)

      I might just have to get you that really rare bottle of (Bertani is my all-time fav) Amarone to inspire you! LOL (yeah, i can afford it) hahaha

      1. Randy Elrod Avatar

        @Lesa Melchor, Wow!!! Thanks, Lesa!! Consider me inspired!!

  7. Jen C Avatar

    This is a little bit different definition of charisma than I’m used to.

    I’ve found a good way to find out how much charisma (patience) a person has: When someone asks you, “Hey, how are you?” in passing, like a greeting, TELL them. You’ll quickly be able to tell who is willing to take a minute out of their day for someone else and who has other things to do. It frustrates me that people would ask that question without wanting to know the answer.

    Having been a pastor’s wife, I’ve found that people just open up and tell me things. I had always thought that was just part of my husband’s job. But I’d also never really considered myself charismatic. I’ve just always tried to care. If I ask you “How are you?” and you want to tell me, it doesn’t bother me to stop and listen. Its not because I want people to like me, but because everybody has a day where they need to dump their emotional buckets into the lap of a random stranger. I don’t mind sharing my lap, but I’d never thought of that as being charismatic.

    Sorry this is long winded, I’ve got lots more thoughts stewing in my head, but this was the most coherent. :)

    As far as charismatic people I know, I’d have to say you, Randy. And someone mentioned Carlos Whittaker. Oh, and I think John Saddington too. Known personally, I’d say my previous pastor, Dave, and a good friend of mine in Illinois. And a woman I’ve just met once, named Kim, we had a great conversation on her farm about raising chicks and ducks.

    1. Randy Avatar

      @Jen C, Good, Jen. Thanks so much for the compliment. I find it interesting that you equate Charisma with Patience. It would be interesting to flesh that out further.

  8. Jan Owen Avatar

    I am not always comfortable talking about important things happening in my life and soul, so I guess I’d judge it based on who makes me feel comfortable with this. Bill Todd does (above) and so do Jim Drake and Robert Comeaux. So does Anne Jackson and Cynthia Cullen. It’s very funny to me but after the tragedy five years ago at the church I was serving at, I begged pastors for help. Most did not truly hear me or even listen. I will never forget sitting down to dinner with Robert and him asking me to share the entire story. (it took forever and we hardly knew each other) He made me feel like he WANTED to hear about me. That was a gift. I guess that is charisma.

    I think what you are saying – or that I’m hearing – is that small group charisma is when someone makes you feel like they genuinely care.

    1. Randy Avatar

      @Jan Owen, Exactly, Jan. It is amazing what happens when people actually listen and care.

  9. Agatha Nolen Avatar

    Great post! I heard you first talk about this “charisma” on the RE:CREATE Cruise. A friend immediately came to mind. No matter who he meets, they feel like they are the only person in the room. They have his undivided attention..he isn’t waiting for them to breath to interject. He is truly interested in them..he asks a lot of why? questions to people the first time he meets them. He focuses on what they are saying and what it means. I’m trying to learn from his good example…your post puts it into words.

    1. Randy Avatar

      @Agatha Nolen, Thanks, Agatha!! My friend Michael Hyatt is also a perfect example of this principle.

  10. mandythompson Avatar

    Our pastor’s wife is pretty charismatic, even though she’s introverted and kinda likes to just chill. My therapist is also charismatic–and quite sanguine, which is a powerfully influential combo.

    I think I’d consider myself to be more of a large group charismatic than small group charismatic. I find myself in a corner at a party, or not at the party at all. I lack the energy to butterfly myself through a room. And small talk? Shoot me in the head. I NEVER think to ask: “So, how’s everything going?”–even though it’s an obvious and easy conversation starter. I’m not good at small talk. Probably because I’m lacking in interest over an answer to “so how’s it going?” sigh.

    1. Randy Avatar
      Randy

      @mandythompson, Hmmmm. Mandy, very interesting. I have found you to be very charismatic in a small group setting. Maybe it has to do with the subject matter of the conversation…

  11. Kyle Reed Avatar

    Couple of people that just have it

    Carlos Whittaker definitely has it. I think that is why people gravitate to his blog, twitter, and then when he is leading worship or speaking

    My college roommate Ryan Post. He has it without a doubt. He is the worship leader at Southeast Christian Church for the youth ministry. He has that infectious joy and charisma that draws people to him. He is one of the most gifted worship leaders I have had the pleasure of knowing.

    1. Randy Avatar
      Randy

      @Kyle Reed, Awesome, Kyle. I personally think you have it as well!!

  12. Bill Todd Avatar

    Love this post, Randy.

    Two simple ideas have shaped my actions in this area.

    First, I heard Jim Collins (Good to Great) talk about a professor who encouraged him to not worry about being seen as an interesting person. Instead the prof encouraged Collins to develop his capacity to be truly interested in the person to whom he was speaking.

    Second is an admonition from Francis Schaeffer. If you have an hour to spend with a person, attempt to spend 55 of those minutes asking questions about them and their interests.

    1. Randy Avatar
      Randy

      @Bill Todd, Great applications, Bill! Thanks so much!!

    2. Amanda Sims Avatar

      @Bill Todd, I can say from experience that you do a great job of asking! :)

  13. Fred McKinnon Avatar

    Great thoughts, Randy .. wonderful! You are one of the most charismatic, “drawing” people I’ve ever known … so you definitely have a head start from most, because I believe a huge part of that is who God made you to be …

    But .. I also totally agree and support that it can be learned and that even a person with great, NATURAL charisma can make it even better.

    So here’s my question:
    Do you find yourself being intentional and consciously aware of the points above? Do you still brief yourself before a conversation and does that inner voice remind you of these points as you begin engaging in a group or discussion, whether it be mentoring 1-on-1 or in a group?

    I’m determined to do that. My worst trait is my listening. I don’t listen to try to “one-up”, but I always find that I’m ready to relay my own story of similar situations. Oh, to be content to only listen, and not feel like I just HAVE to tell my story, too!

    1. mandythompson Avatar

      @Fred McKinnon, Can’t wait to read Randy’s response to your questions, Fred.

    2. Randy Elrod Avatar

      @Fred McKinnon, Fred, great questions and thanks for your very meaningful remarks.

      The answer is yes, I do. Listening carefully and intentionally is not a natural thing for most of us. I always remind myself the reason for a specific meeting. It has come to the place now that when people ask me questions for the majority of a meeting, I must make an intentional effort not to feel uncomfortable, because I enjoy learning about people’s story and about new things.

      My curiosity comes more naturally. I am insatiably curious-so that holds me in good stead as I participate in meetings and conversations.

      To be a great listener (and to be wholly charismatic) your own stories must consciously be forgotten unless they are specifically requested.

      many times, i determine ahead of time, that I will NOT tell anything about myself. i will answer questions about myself with more questions about the person with whom I’m meeting.

      Let me reiterate: Charisma is a skill that can be developed. However, it requires a huge amount of self-discipline and practice.

      Thanks, Fred. i hope this helps and I hope it makes sense.

      1. Fred McKinnon Avatar

        @Randy Elrod, total sense – thanks so much. What an inspiring challenge!

  14. David Santistevan Avatar

    Randy, these are such great thoughts. I’ve talked to so many people who blame their lack of charisma on their personality or their upbringing. I’m sick of excuses like that. Everything can be developed. Sure, some people are more outgoing but that doesn’t mean you can’t do something to work on your emotional state, focus more, and listen more. I think you’ve really laid out a good map here for making a difference in other’s lives.

    1. Randy Avatar

      @David Santistevan, Yes, David, I agree. We all can truly listen, be present, and offer things from our life experience that are of value. Just those three things alone will make us charismatic to people.

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